Jim loves flying on JetBlue and eating at his favorite brunch location, even when things go horribly wrong.
Today I talk about JetBlue’s new ad campaign, Happy Jetting, and how they’ve lost themselves since their initial message of three simple things:
- DirecTV in every seat
- Leather Seats
- New Planes
Now, they’re dealing with rising fuel costs and public relations nightmares.
And speaking of nightmares, you won’t believe the brunch experience I had recently in New York City’s Union Square. My friend Bobby Shanes joins me for a rant about brunch, and how location and supermodels can’t make up for bad service, bad food, high prices, and violent explosions.